After analysing The Well-Paid Receptionist instance. one of the value drivers that must be considered is employee value. This value driver displays how employee’s values will impact corporate value over clip. Employee Value is of import for any organisation to see when doing determinations in order to guarantee that added value is maximized over clip. What determines an employee?s value to an organisation. is his/or her single part to the procedure of accomplishing the organisational ends. and single part to an overall public presentation. Cathy contributed a huge sum to Troupville Business Systems ( TBS ) .

TBS was a vision that Mr. Finley had in head. and has now emerged into little concern that sells. rentals. and repair transcript machines and computing machines. Cathy joined Mr. Finley’s squad. and was hired to function a multifunctional function of a receptionist. secretary. general helper. and to assist advance and develop the concern. She got the place amongst other campaigners because she was really articulate. heartwarming. and enraptured about establishing the start up of TBS.

Along with her typical personality. she besides attained a 2 twelvemonth office disposal grade. and had two highly positive feedbacks from her old employers that said “they would rehire her in a minute if she were still available. The lone issue with Mr. Finley had with Cathy was compensation. In the yesteryear. she earned more than what Mr. Finley wanted to offer her. Therefore. in add-on to her one-year wage of $ 14. 000. Mr. Finely offered her two per centum of gross revenues. Ms. Brannen accepted the offer and over the past seven old ages. she drastically helped Mr. Finely grow the concern every bit good as expand her accomplishments and cognition with the company. by taking voluntary computing machine classs. Ms. Brannen was now the face of the company. helped clients with computing machine demands and performed gross revenues maps.

Ms. Brannen exceeded Mr. Finely highest outlooks and proved merely how indispensable she was to the company. Ms. Brannen besides become the 2nd highest paid employee and made more money than the best gross revenues representative make at Troupville Business Systems. Another of import value driver to be considered is proprietor values. Seven old ages after running TBS. Mr. Finley noticed that his receptionist / general helper. Ms. Brannen’s base wage was a singular $ 127. 614. 21 and was on path for an extra over a 10 % addition that twelvemonth. Highly surprised. Mr. Finely verified the figures with his accountant. and decided to depute the state of affairs at manus
instantly.

Because Cathy was so much of a success to the company. Mr. Finley is between a stone and a brick wall. and can’t think of a solution. What he does cognize is that the support being used to overpay Ms. Brannen could be attributed to other operations to better market effectivity. To avoid this complex state of affairs. Harvey should hold included into Cathy?s employment understanding at the beginning clauses like. maximal sum of inducement she could be paid. or length of the period for which this contract would be valid etc. Sine that isn’t the issue. Mr. Finley would hold rectify the issue instantly before more money is “wasted” or more employees find. out which may do employees to free morale.

Based upon the old analysis. I formulated these possible solution options. I presented concrete options. and either the positive or negative impact that may originate. 1 ) Promote or increase the range of duty – a dominant place like a squad wise man. or Dept Manager. or VP will increase duties. and will accommodate the salary Ms Brannen is having. Mr. Finely can utilize this publicity as an chance to demo employees that if you work hard that you have the chance to be promoted. Mr. Finely can besides take this chance and increase employee value. and value over clip by offering other employees sell inducements. Making this would promote employees to work harder as they have the possible to increase their wage.

It would besides impact Mr. Finely steadfast. as the employees would convey in more net income through gross revenues. Complication may originate. and Ms Brannen can decline because of comfort ability. or she can inquire for a higher wage since she feels she will be acquiring more work. Percept of unfairness amongst employees may originate every bit good. 2 ) Termination- Though this isn’t a wise. pick. it is still something than can be done. It can prefer to Finley because he would be able to engage one or a couple receptionist. which he can pay less and hold merely about or the same work done. This option can besides backlash because Ms Brannen had a repute.

She was a really valuable employee for the company. was loved and did a batch for co-workers. These Acts of the Apostless can comprehend unfairness. as employess worry how he would allow travel one of the best. 3 ) Nothingness of Contract- Mr. Finley can diminish Cathy’s wage or cut of the 2 % sale override. With this being done. it can impact the company drastically. Ms Brannen can be all right with it. and that would be more gross towards company or other employees. or she could merely decline.

This would likely do Cathy?s letdown and loss of motive. and may be the thin line between her remaining with the company. or the company losing a really valuable plus. 4 ) “Do nothing” alternate – this option can hold both pros and cons. Bing that the state of affairs was sort of known. if Mr. Finley were to make anything. employees perchance could be all right with it and the company will remain runing the same. It can besides backlash. and both employees and Cathy may lose motive and experience some sense of unfairness