On August 5. 2010 at San Jose mine in northern Chile a cave collapsed pin downing 33 mineworkers more than 2000-feet resistance ( Weik. n. d. ) . This should hold been merely another twenty-four hours. a normal 12-hour displacement at work. but it alternatively it turned into a 69 twenty-four hours incubus. Minor leagues did non cognize it would be the last clip for about two months they would see the visible radiation of twenty-four hours. Miners. much like fire combatants and police officers. cognize there is a hazard in the work they do.
Their households besides know that there is a hazard and accept that someday they may acquire a call with bad intelligence. Knowing this and seeing it happen are two different things. Communicating with the Families and Employees The households are from different backgrounds and different nationalities this should be taken into consideration when pass oning with them. Minera San Esteban Primera would desire to hold several people involved in communicating program that involved changeless communicating with households every bit good as their employees.
Some of the people involved with communications should be the same nationality and talk the same linguistic communication to acquire the message across every bit good as make the households feel slightly at easiness. This will assist the households feel as though person understands them and their civilization because they are from the same backgrounds. Communication should be organized and planned. The households from other topographic points. non local. should be put up in a hotel with a meeting topographic point provided where the households can come for regular updates.
This will alleviate some emphasis from the households holding to wait by the phone for updates. and for the company acquiring calls out of the blue or at the incorrect clip. This topographic point could function a double map as a topographic point where households can travel and seek empathy with other households. Minera San Esteban Primera should pass on in-person with the households every bit much as possible. They should supply updates via phone calls with set times to name. Electronic communicating would be for faster if the households have entree to this type of information.
Other considerations are the employees who may hold household members who are trapped. It is common in a work environment like this to hold several members of one household working for the same company. Other employees may be bush leagues who called in ill that twenty-four hours or were assigned to different undertakings. Minera San Esteban Primera will necessitate to see how they talk to employees to be certain sensitive information is non out before it should be. Some employees who have to work around the clock to do certain everything is taken attention of.
The households and employees need to cognize that their employer will make everything they can to assist the mineworkers every bit fast as they can. They should keep little to the point staff meetings to supply updates to the employees ( Aniisu. n. d. ) . They could even hold a room where employees can come and watch for updates as they become available. The state came together proposing thoughts on how to acquire to the mineworkers. It was of import to determine if the mineworkers were alive. to see if deliverance was possible.
Chilean authorities reached out to NASA for the aid in pass oning with the mineworkers and could acquire lines of communicating traveling. Once the Chilean governments could corroborate that they were all alive. the critical information had to acquire to the households and to the employees ( Condon. 2010 ) . Once communicating lines were set up. household members were allowed to speak briefly to their trapped mineworkers ( Tabor. n. d. ) . Even though it was merely one minute. it was indispensable for the household to see that the bush leagues were all right and no 1 was lied to.
This besides helped the miners’ mental province and encouraged them to remain strong until rescued. The employees were able to see unrecorded provender of the mineworkers that helped them to experience as though Minera San Esteban Primera. NASA. and the Chilean authorities were. in fact. making everything they could make to salvage the mineworkers. As farther excavation operations were bound to go on employees would experience confident that their company would make what was necessary to guarantee their well-being in the event of another prostration. Mentions Aniisu. . ( n. d. ) .
Internal Communications Pointers from the Chile Miners Rescue Mission. Retrieved from hypertext transfer protocol: //intraskope. wordpress. com/2010/10/15/internal-communications-pointers-from-the-chile-miners-rescue-mission/ Condon. K. ( 2010 ) . Communication With Chilean Miners. Retrieved from hypertext transfer protocol: //ezinearticles. com/ ? Communication-With-Chilean-Miners & A ; id=5391484 Tabor. J. M. ( n. d. ) . Jonathan Franklin’s “33 Men. ” on the Chilean mine prostration. Retrieved from hypertext transfer protocol: //articles. washingtonpost. com/2011-03-18/entertainment/35259801_1_claudio-yanez-laurence-golborne-miners Weik. J. ( n. d. ) . Over 30 workers trapped
