E-tailing: Agent Provocateur and Topshop Essay

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The manner industry is in many ways one well-suited for the passage from traditional brick-and-mortar retail operations to e-marketing and e-tailing signifiers of commercialism. This justifies the focal point of this treatment on two e-tailing organisations. Agent Provocateur and Topshop. The primary research will be dominated by informations sing Topshop and Agent Provocateur severally. Both e-marketing-based intimate apparel companies. these instances would assist to exemplify the benefits to manner e-tailing every bit good as the drawbacks.

The treatment here will measure both the chances and demands placed upon manner companies taking to set about e-tailing as the primary manner of commercial activity. An appropriate rating of the cyberspace as an instrument of importance to retail in general is first appropriate. The cyberspace has to the full made the passage from a dynamic information tool into a multidirectional channel for the sweeping exchange of goods and services. with the manner industry now stand foring its unforeseen versatility as a manner for commercial activity.

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Harmonizing to The Financial Times. ( 2006 ) . growing in the value of retail gross revenues made via the Internet grew by 56 % in 2005 to a record of? 103. 3 billion. ( Mintel Report. 2006 ) . The on-line retail market is predicted to continuously turn well due to the worsening cost of the relevant hardware stuffs. broadband entree rates and selling schemes. ( Mintel Report 2000 ) . But it has non merely been a one-sided relationship in which technological progresss drive forward manner retail. In fact. the manner industry’s alone set of challenges has besides played a portion in driving invention particular to manner e-tailing.

This treatment will analyze the ‘high-fashion’ obstructions which have culturally and technologically prevented some pricier retail merchants from come ining the e-tailing market. However. here. the treatment will besides exemplify one manner in which engineering has been adapted harmonizing to the demands of its germinating locales. Specifically. “new engineerings being developed by U. S. section shop groups could shortly do interior decorator apparels a more feasible proposition on the net. Customers can identify in their measurings and ‘try on’ garments in practical changing suites. Lands End reports some success with its practical dressing room. with 1.

5 million hits over two old ages. ” ( Tredre. 3 ) If this theoretical account proves a successful 1. or at least a tract to progressively more inventive solutions to freshly lighting jobs. it could assist to finish an inevitable passage to a point at which e-tailing finally supercedes traditional retail as the premier avenue for manner ingestion. Such aspirations are the merchandise of a continually spread outing acknowledgment amongst specialised manner retail merchants of the capacity of the cyberspace to incisively aim coveted audiences. Another illustration of this capacity betterment is one oft-neglected in discourse.

And by nature. this is what has rendered it so ideal a campaigner for reclamation by manner of e-commerce. The plus-size market is one that has historically been treated as a secondary market. letter writer to the psychosocial relationship between manner and culturally endorsed organic structure image and organic structure orientation. This. retail merchants and consumers attendant to the specific market will certify. is an inappropriate neglect that fails to capture a really significant demographic of possible consumers with the desire and the esthesia to be fashionably attired. Harmonizing to a 2000 article. “it’s no surprise plus-size sites are cropping up.

Plus-size women— shoppers who wear sizes 12 and up—have long found a famine of options at traditional retail merchants. “They don’t cater to us—or they relegate us to the ghetto of their shop. ” says Sally Smith. editor-in-chief of BBW. Which is reasonably unforesightful. sing that more than 60 % wear sizes 12 and up. ” ( CI. 1 ) Surely. this is non merely declarative of an chance for the cyberspace to assist specialising retail merchants connect with intended purchasers. but it is beyond this a alone societal equaliser which can assist to equalise the experience of shopper’s otherwise disenfranchised by traditional retail avenues.

These are all considerations driving the topics for this survey. In measuring the conditions of the latter mentioned concern. it was apparent that Agent Provocateur was most pleased with the ability which the online operation afforded the company to stay in regular content with the client. Provocateur’s literature refers to the online patronage as a community. in so far as their pick of the cyberspace as a buying avenue has established a direct and personal relationship with the company that comes in the signifier of personal client support. email exchange. newssheet mailing and updates on manners and pricing specials.

This reinforces one of the cardinal advantages discussed in our literature reappraisal of e-tailing over traditional manners of manner shopping where clients enter. issue and later are no longer engaged to believe of the retail merchant. An extra benefit illustrated by this attack would concern the Kate Moss run in which the supermodel’s presence on the web site had helped to pull increased trial. The medium’s capacity to host images of famous persons and to function as an on-going forum for a promotional run is implicative of the flexibleness of this type of infinite.

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