Red Lobster Case Study Essay

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Red Lobster is a concatenation of insouciant dining eating houses. founded and managed by Bill Darden. The central office of the company is located Florida. and it has subdivisions in Japan. United Arab Emirates. and Canada. Red Lobster has about 698 subdivisions. The company was formed in 1968. with the purpose of supplying a topographic point where Americans will acquire some seafood.

The company was successful in presenting fresh and new daintinesss to their clients. These fresh dishes became popular. and this accelerated the growing of the company. and in 1980s. the company made its presence in Canada. However. its Canadian experience was non good ; this is because the company made tonss of losingss. Competition was stiff in Canada. and due to hapless schemes and deficiency of sufficient market information. the company was forced to shut some of its subdivisions in Quebec. Canada. This happened on September 1997. In 1995. Red Lobster. Olive Garden and Bahama Breeze were integrated. as portion of the Darden Restaurants Inc. Joe Lee was so in charge as the Chief Executive Officer. and subsequently on. he handed the company to Clarence Otis.

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The company is passionate about seafood. and over the old ages. the company has initiated the civilization of invention for the intents of introducing and developing new bill of fare that will fulfill the demands of its clients. Red Lobster has become a family name and over the old ages was able to derive a good client base. This has resulted in Red Lobster accounting for 43 % of the market portion in the insouciant dining seafood concatenation division. At the terminal of 2010. there were 694 Red Lobster locations and entire gross for financial 2010 was $ 7. 11 billion. Red Lobster now offers a scope of seafood merchandises that include fresh fish. runt. lobster and snow pediculosis pubis. The concatenation of eating houses grew rapidly and was considered portion of the “Big 7” of the insouciant dining ironss.

SWOT ANALYSIS

Strengths
1. Computerized Point of Sale system is top of the line
2. Strong supply concatenation – Leader in insouciant dining seafood class for distribution.
3. Certified providers direct to eating houses through nightlong bringings.
4. Brand is already known and established. a seasoned participant in the concatenation eating house industry.



Failings

1. They lack extremely qualified chefs who have the ability to bring forth high quality nutrients. 2. Discrimination in footings of fulfilling the customer’s demands. They value rich clients as compared to hapless clients. Its rivals treat their clients every bit. and they do non ordain discriminatory steps in functioning their clients. 3. The company merely concentrates on seafood. and therefore it does non diversify its services. Brinker international and Applebee’s have diversified in their operations. 4. Lack of adequate capital to spread out its operations outside Canada. Japan and United States of America. This is unlike its rivals who are good funded and capital intensive. 5. The eating house is acquiring old fashioned and outdated.

Opportunities

1. Rebranding or shifting.
2. There is room for making amalgamations. and strategic confederation. between the company and other related companies. 3. The company can take advantage of the emerging markets of Brazil. China. Russia. India and South Africa. It should raise capital. and invest in these economic systems. 4. Turning figure of wellness partisans who might prefer seafood to ruddy meat.

Menaces:

1. Newer eating houses that are trendier.
2. Reduced favorability for the sort of eating house class that Red Lobster is a portion of.
3. Decreasing demand may take to location closings.
4. Addition in monetary value of natural ingredients such as fresh. quality fish and other seafood.


COURSE OF ACTION

It is extremely recommended to go on pulling flush experiential section group. In order to go on to pull experiential. a bigger accent should be put on the vino choice. This group is kwon for high intoxicant ingestion ( 12 % of the intoxicant consumed at Red Lobster stand foring the 2nd highest devouring group ) . Particular wine bill of fare with broad assortment of wine choice should be introduced. And like the ‘fresh fish’ bill of fare. the particular vino bill of fare should be offered to invitees to congratulate the vino of the twenty-four hours. This besides would assist Red Lobster to go on spread outing without thining their trade name image. Because the original clients would bask what they like. and the new clients would hold new wine choice to fulfill their demands.

Besides Red Lobster will profit even more if they offer different bill of fares at different locations. For illustration. in California they could offer somewhat more expensive dishes and sweets as appose to the east side in the lower income gaining countries where the nucleus consumers will non wish the alterations at all and they merely go at that place because of the fact that is “cheap seafood. ” . They decidedly should go on reconstructing all their eating houses inside and out to be able to vie and derive market portion. Because it will pull new clients and the traditional clients will see even greater pleasant experience because of the new re-modeled ambiance. The publicity scheme benefits Red Lobster really much ; hence. they better continue offering publicities and vouchers via their web site.

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