Bi – Describe the footings and conditions of your employment as set out in your contract of employment or employment understanding A-The footings and conditions of my employment in my contract are My occupation function as a attention helper. get down day of the month of working. stop day of the month of apprenticeship. pay. agreed hours which and displacements of working. directors name. topographic point of work. how many hours of one-year vacation I receive how long the vacation twelvemonth is. how long I am on my probation period for Bii – Describe the information which needs to be shown on your wage slip/statement A-You demand: your name. where you work. pay type. revenue enhancement codification. national insurance figure. how many hours you work. tax write-offs and day of the month. Biii – Identify two alterations to personal information which you must describe to your employer A-Your telephone figure and your reference would necessitate to be reported to your employer if they are of all time changed. Biv – Describe the process to follow if you wanted to raise a grudge A- I would foremost acquire to my Supervisor so if that didn’t work I would travel to the Manager and so to the Owner and for my concluding solution I would travel to Acas.

Bv – Explain the in agreement ways of working with your employer in relation to the undermentioned countries: A-Data protection- It provides accurate. current information refering the status and the attention of the service user. It besides keeps a record of any jobs and action that may necessitate to be taken. Besides that we need to enter if there are any sort of factors that will impact the service user. This besides has a intent to do certain we are accurate in whatever we write down. and anything that happens should be noted down every bit shortly as an even has happened. It needs to be dated. timed and signed. Supply clear grounds of the attention planned. determinations made. attention delivered and information shared. Everything demands to be written clearly so that black text can non be erased. B-Grievance- The employer should ever allow the employee know who to reach if they of all time have a grudge. It is designed to reasonably decide any staff/management struggles.

There is a three measure grudge process: 1. Statement of Grievance- It should foremost be dealt with informally and if that does non work so the employee should officially compose a missive explicating their grudge and direct it to their director who is non the topic of the grudge. 2. The meeting- The employer must ask for the employee to a meeting. The employee has the right to be accompanied by a fellow co-worker or a trade’s brotherhood representative. The co-worker who accompanied the employee is protected from dismissal. It should be held at a sensible clip. After the meeting the employer must advise the employee of their determination and allow them cognize they have the right to appeal if they feel the grudge hasn’t been satisfactorily resolved. 3-The appeal meeting- The employee must inform the employer if they have decided to appeal and has the right to be accompanied. After the meeting the employer must inform the employee of their concluding determination.

C-Conflict direction

D-Anti-discriminatory practice- It believes that every member of staff or service user has the right to work or populate in the place free of any menace of racial favoritism. Racial torment may include noticing on their race. coloring material. cultural or national beginning which is unwanted by the receiver. Everyone has the right to kick about racial torment. be protected from racial torment and to be free from false allegations or racial torment. If you are found guilty of racial favoritism so you may be dismissed. All new staff should read this policy on their initiation. E-Health & A ; safety- Employers should protect the wellness and safety of the employees. protect the wellness and safety of others who might be affected by the manner they go about their work. such as service users. contractors. bureau staff. Employees must take attention of their ain wellness and safety and that of others who may be affected by their actions.

Care places need to be safe to populate in but at the same clip pleasant to populate in. It needs to be made certain that there is a balance to guarantee that the wellness and safety of a individual is non put at hazard and the independency of others is non restricted. Good criterions of wellness and safety can non be achieved without cooperation of employees. F-Confidentiality- Service users put considerable trust in the staff that they will non travel giving people information who should non hold entree to this. This both applies to written and spoken words. Service users should experience confident to unwrap personal information cognizing that what is said will be treated with regard and confidentiality. You should non speak about the service users outside of work. Besides confidentiality can be between staff and their directors. You may be stating others your personal issues and it may travel around th3e place as “gossip” . If staff freely talk about personal issues they will necessitate to accept the reverberations.

G- Whistleblowing- It is designed to proper employees from being victimised by their employer. so they will “blow the whistle” on incorrect making. Work topographic points try to make an environment which enables staff to raise whatever concerns they have. Staff are assured if they raise a echt concerns under this policy they will non be at hazard of punitory action being taken against them. However this doesn’t non cover people who maliciously raise an issue that they know non to be true. An employee can do a revelation based on the followers: A condemnable offense. breach of legal duty. abortion of justness. danger to the wellness and safety of an person. harm to the environment. fraud or corruptness. or seeking to cover up any of the old. This policy does non use to person with personal grudges. or even bullying/harassment.

Bvi – Explain how your function contributes to the overall bringing of the service provided. A-There are many things that I do as a attention helper to lend to the overall bringing of the service provided. for illustration I provide the best possible attention I can give to the service user and I ever make certain I communicate with them efficaciously merely to do them experience safe. I am involved in their twenty-four hours to twenty-four hours activities and personal demands. I may sometimes compose in their attention program and read and subscribe their attention programs. As an learner I will work with my wise man to do certain that I can supply the correct and safest attention possible for single service users. Bvii – Explain how you could act upon the quality of the service provided by ; A-Following best pattern within your work function ; by following the best pattern I am guaranting that the service users are acquiring the best possible attention ensuing in them being happy where they are. This besides helps the service supplier obtain a good name and trust with the households of the service users.

B-Not transporting out the demands of your function ; if I do non transport out the demands of my occupation function as a carer I could earnestly harm any of the service users as I will non be looking out for their best involvements and doing certain I am believing about their wellness and safety the whole clip I’m at work. Besides if I didn’t transport out what was required of me so I may do the service user feel like I haven’t treated them with regard and self-respect. Besides would reflect severely on the service supplier and ailments from se4rvice users household may happen.

Bvii – Describe how your ain work must be influenced by National factors such as codifications of Practice. National Occupational Standards. Legislation and Government enterprises. A-These National factors such as the Codes of Practice and National Occupational Standards are at that place to give you counsel. criterions and regulations to follow in your work topographic point. The Legislation and authorities enterprises are at that place to state you what you must and mustn’t do in your work topographic point.