Organization Behavior Essay Sample

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Introduction

This paper is traveling to critically analyse the jobs and challenges that Dr. Jack Perry a practicing tooth doctor with an established sole practician tooth doctor in Cromwell. Ontario. By all means the concern is non severely off particularly because in Cromwell there’s deficiency of any meaningful competition ; the bing 1s are offering no formidable competition. The pattern seems to be turning financially entering an impressive one-year growing of 15 % .

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Harmonizing to the Ontario Dentist Association. Dr Perry is offering really competitory wages to his employees who largely are near the top of the 2nd quartile. The staffs are besides entitled to an one-year 3 paid hebdomads vacation and are awarded hard currency fillips in acknowledgment of their difficult work at the one-year staff party. The employees besides are happy because of the flexibleness of the occupation environment where they have adequate clip to be with their kids.

However despite the fact that Dr. Perry offers a really attractive wage. “easygoing demeanor” and an ambiance to fit. there exists assorted challenges that are maintaining the morale of the employees low. This paper is traveling to analyse these challenges with an purpose of finding precisely where the job lies and offering solutions that Dr. Perry could use to guarantee that the growing of the company is realized.

Causes of the current jobs

The first cause of the current jobs that are confronting this clinic is the deficiency of a clear and defined vision. A vision can be defined as image of a “preferred future” . This enables the company to cognize non merely where it is at but where it is traveling every bit good and how it is traveling to acquire at that place. ( McGregor. D. 1960 )

The first cause of the jobs tormenting the organisation lies forthrightly on Perry’s rawness in pull offing people. Dr. Perry is so a really superb physician who emerged on top of his category in the twelvemonth 2001. But this is the lone thing he seemed to stand out in. In his ain admittance. he lacks the acumen and the expertness to pull off employees besides pull offing a concern entity. By all agencies he has at least been able to retain most of his employees. and even though he has been go toing seminars on staff motive he lacks a distinct plan on how and when to implement what he has been larning.

Another job identified is that he seems to trust so much on rumor of what is ailing the organisation including from really new employees like Sandi who are bound to give incorrect and colored analysis of the state of affairs. ( Pfeffer. J. 1994 )

Dr Perry seems to be trusting so much on pecuniary tools to retain his employees non researching the broad scope of options in employee motive and keeping. ( Pfeffer. J. 1994 )

The company seems to miss distinct ends or mission of its being and if they exist it is the Dentist himself who knows them. The employees don’t seem to hold been incorporated in doing inputs on the way where the company is headed and are merely secluded to issues impacting them without any respect to the company as whole. ( David S. et Al )

The Dentist has non been able to divide himself from the company and employees seem to concentrate on the net incomes he is doing as a individual instead than looking at the whole image. significance that there exists a communicating barrier within the organisation rank and file. Indeed the lone clip the “management” meets its employees is one time a twelvemonth when public presentation is reviewed. a long clip so. ( David S. et Al )

Staff morale is really low which is an indicant of some serious latent jobs that need to be rapidly addressed ; otherwise the concern like the other three will “loose steam” and will finally stay inactive and close down. The employees seem to work for the interest of it and if non for the wage offered likely they would non be “hanging in at that place. ” The occupation doesn’t seem to excite them at all even though it pays good. what brings ennui in most instances at work topographic points are insistent undertakings which remain unchanged for a long clip. ( David S. et Al )

For any organisation to run optimally all people should work as a squad. This is non what is go oning at this peculiar clinic where employees have different employment footings ; some are lasting while others are impermanent. and can be replaced at really short notices. The physician merely meets with them informally one time in every twelvemonth to discourse the occupation facets and assessments including the wages. Once a twelvemonth meeting is barely plenty.

Recommendation for Change and execution program

Organizational Structure

As can been seen from this peculiar organisation. it is a exclusive proprietary. And true to the character of a exclusive proprietary. the first and the major obstruction to the growing and prosperity of this company is the owner himself. He doubles up as the tooth doctor. human resource director. supervisor and most likely the comptroller of the company. While he is really qualified in his ain field of dental medicine it would be really of import to make a direction place to be filled in by a Human Resource director who will be in charge of the of the practical direction of the organisation which would include enlisting. keeping. wage. preparation and assessment. ( Pfeffer. J. 1994 )

The first undertaking the human resource director would hold is to pull up the organisational chart. It shows the construction of the organisation in respects to the places within the organisation and the relationships within specific ranks. The charts are most effectual manner of pass oning information about the organisation. its employees and the endeavor in general. This will besides construct up a communicating channel where employee/management input and feedback plan can be established. ( Pfeffer. J. 1994 )

The organisational chart besides provides the director with the specific information of each section supplying the footing for future planning. budgeting and mold of the work force. The chart will do it easier to join forces certain of import forces and structural determinations particularly when linked to budgeting tools that enable the director program easy. ( McGregor. D. 1960 ) Such organisational charts can be really helpful in pass oning operational information down to the employees and having feedback on the same.

The organisational chart will pave manner for the development of an organisational construction. which shows how people are arranged in the company and their specific duties. ( McGregor. D. 1960 )

After planing the organisational chart and finally the organisational construction the other of import facet that now should be addressed is the pulling up of the company mission. A company mission normally comes 2nd to the company vision or dream. The vision defines where you are traveling and how you are traveling to make at that place. The mission statement on the other manus helps the user understand how the dream will go world.

Therefore the mission identifies the ends that must be accomplished within a specified period of clip. In the mission statement necessary important factors are identified which will ease the accomplishment of the major lineation ends. Such factors would include merchandise or services that will be provided. who is to supply what. and the quality of people required to supply such merchandises or services. ( McGregor. D. 1960 )

After developing such a mission statement with the aid of Dr. Perry. it is of import to pass on it foremost to the several caputs of sections and in bend all the employees who will be expected to take ownership and contribute to its accomplishment.

Employee enlisting and keeping

Another of import undertaking that the human resources director will hold is to develop comprehensive employee enlisting and keeping plan. The success of the concern is “hinged on the procedure of choosing and retaining the right staff” . ( McGregor. D. 1960 ) The most of import organisational resource is a gifted member of staff who continues to develop in his/her accomplishments. To choose the right staff is non normally an easy project and would affect assorted stairss. In relation to Dr Perry’s dental medicine. the stairss I would urge would take stock of the employees who are still in being. If the clinic is expecting growing so it should besides look into assorted ways of non merely enrolling new staffs. but retaining the 1s who are at that place every bit good.

A squad enlisting procedure that entails the incorporation of the employees who are already there is the best option for future enlisting procedures. ( Susan M. H. ) . A squad enlisting exercising has several advantages and involves four specific stairss:

This four-stage procedure will include in all the phases the assorted employees already employed. These employees can be involved either as agents. lending judge. or a patron. ( Susan M. H. )

Employee as an agent in the enlisting procedure

This is one of the best methods of employee enlisting and keeping where in-house experient employees are involved in the enlisting procedure. This plan with a “modest enlisting incentive” will function the company good because it works towards promoting foremost an employee’s perceptual experience of his/her relationship with the company and secondly will heighten a positive public relation. Employee’s perceptual experience about the company is boosted when a campaigner recommended by them is considered. and will increase their morale when they know they are lending towards the bigger organisational image. ( Susan M. H. ) Such employees besides posses the experience and apprehension of the assorted functions and as such will present campaigners that suit the demands. The employee here should be incentified with a certain sum after the enlisting of a peculiar campaigner so the balance paid after the campaigner successfully finishes the probation period. This will promote peer support. ( Susan M. H. )

Employee motive and keeping

What is impeding the growing of the company is the low morale that the employees are exhibiting. Dr. Perry has been paying his staff members competitively and has been making rather much towards the enterprise of actuating the employees. It is critical to detect that despite the fact that the employees are low in morale the turnover in the organisation is nil. Probably what is maintaining them about is the good wage and other pecuniary benefits that they get. other wise they would “jump ship” at the slightest chance. ( David S. et Al )

The most valuable plus for the organisation is a motivated work force whose demands should be met at the workplace. “Motivated employees are happy. committed and productive” . ( David S. et Al ) Different people have different demands and therefore are non needfully motivated in the same manner. Dr. Perry’s merely scheme as it seems depends so much on salary given and the wagess at the terminal of the twelvemonth. While they may be attractive they are non sometimes the right incentives. ( David S. et Al )

Motivation in most instances is about being able to pass on efficaciously. working together enthusiastically. working towards common ends. knowing and edifice working relationships with each other. back uping each other for the common good of the individual and the organisation at big. ( David S. et Al ) Motivation involves the creative activity of working topographic points that are gratifying to be in. because they provide assorted avenues for growing and gives intending. way and support to everything we do. ( David S. et Al )

It is of import for the direction to observe that the bulk of workers have 3 sets of ends that they want to accomplish from the occupations they hold. When the direction is able to place and run into these demands so it stands a really good opportunity to harvest from a motivated work force. ( David S. et Al ) The three demands include:

For the work force to stay enthusiastic. all the above three ends must be met. Dr. Perry is merely run intoing the first one pretermiting the other two. It is deserving observing. “ one end can ne’er be substituted for another. and therefore money can non replace for accomplishment and camaraderie” . ( David S. et Al ) The most of import facet of a sound motive policy is guaranting that the employees are provided with a sense of security where they are non afraid of fring their occupations when their public presentation falls below outlook.

One thing that is clear in Doctor Perry’s scenario is that employees are afraid of fring their occupations. This can be seen by the keeping of impermanent staff members who can readily be disposed with in a really short notice. This state of affairs is evidently corrupting non merely to the impermanent staff but to the lasting 1s every bit good. The best thing that could be done in this state of affairs is to measure the organisations staff demands so have all employees for good employed. Initially. this might be a small spot hard because it will increase the entire paysheet budget but will be compensated subsequently when the company has achieved the right employee motive. ( David S. et Al )

When organisations work as squad with common ends and aspirations. the company is set to accomplish greatly. Teamwork will enable each member of the organisation to take part and lend conveying out the strength in everyone. This will greatly hike a sense of ownership that will do the employees give their best. ( Ancona. D. . & A ; Caldwell. D. 2000 )

Decision

Many individual proprietary companies face great challenges both in recruiting and retaining their employees. Motivation plays a major function in guaranting that the employees are ever delighted with what they do. For a company to retain its best work force. it has to put in the preparation. development and keeping plans that will heighten the employees’ capablenesss. Salary entirely should non be the exclusive point that a company relies on to actuate its employees. ( Pfeffer. J. 1994 )

Ancona. D. . & A ; Caldwell. D. ( 2000 ) . Compose squads to guarantee successful boundary activity: The Blackwell enchiridion of rules of organisational behaviour. New York: Blackwell Press.

David Sirota. Louis A. Mischkind. and Michael Irwin Meltzer:Why Your Employees Are Losing Motivation: Retrieved on 26ThursdayMarch 2008 from hypertext transfer protocol: //hbswk. hemoglobin. edu/archive/5289. hypertext markup language

McGregor. D. ( 1960 ) :The Human Side of Enterprise. New York: McGraw-Hill.

Pfeffer. J. ( 1994 ) :Competitive Advantage Through Peoples. Boston: Harvard Business School Press.

Susan M. Heathfield:Use Your Team for Recruitment: A Retention StrategyRetrieved on 26ThursdayMarch 2008 from. hypertext transfer protocol: //humanresources. about. com/od/employeeretention/a/teamrecruitment. htm

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